Shipping Policy

At Cartel Spice, LLC, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines our shipping procedures, costs, and delivery times. By placing an order with us, you agree to the terms outlined in this policy.

2. Shipping Destinations

We currently ship to addresses within the United States. At this time, we do not offer international shipping. Shipping availability to certain areas may be subject to change.

3. Shipping Methods and Costs

a. Shipping Methods
We offer various shipping options, including standard, expedited, and express shipping. The available options and associated costs will be displayed at checkout.

b. Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. These costs will be displayed during the checkout process.

4. Processing Time

a. Order Processing
Orders are typically processed within 1-2 business days. Orders placed after 3 PM (local time) or on weekends and holidays will be processed the next business day.

b. Order Confirmation
Once your order has been processed, you will receive a confirmation email with tracking information (if applicable).

5. Delivery Times

a. Standard Shipping
Delivery times for standard shipping generally range from 5-7 business days, depending on the destination.

b. Expedited and Express Shipping
Delivery times for expedited and express shipping vary based on the service selected. Specific delivery times will be provided at checkout.

6. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our carrier’s website.

7. Shipping Issues

a. Delays
While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions or carrier delays may impact shipping times. We are not responsible for delays caused by our shipping carriers.

b. Lost or Damaged Shipments
If your shipment is lost or arrives damaged, please contact us at will@cartelspice.com within 14 days of receipt. We will work with you to resolve the issue and arrange for a replacement or refund if necessary.

8. Address Accuracy

Please ensure that the shipping address provided at checkout is accurate. We are not responsible for delays or issues resulting from incorrect or incomplete addresses.

9. Changes to Shipping Policy

We reserve the right to modify this Shipping Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or need assistance regarding our shipping policy, please contact us at:

Cartel Spice, LLC
Email: will@cartelspice.com

Thank you for choosing Cartel Spice. We appreciate your business and are committed to providing you with exceptional products and service.